Velocity Returns & Exchanges
We want you to perform at your peak with gear that fits perfectly, which is why we offer a 30-day hassle-free return policy on all unworn sports apparel and equipment. All items must be returned in their original packaging with tags attached to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Download and print the prepaid shipping label provided at the end of the return process and attach it securely to your package.
- 3.Ship the Gear
Drop off your package at any authorized carrier location; ensure you remove any old shipping labels from the box.
- 4.Receive Your Refund
Once our warehouse inspects the equipment, we will process your refund to your original payment method within 5-7 business days.